Business Waste Transfer Notes

What is a Waste Transfer Note?

It is a legal document that details and records the transfer of waste from one person to another. An annual waste transfer note is needed for waste originating from a commercial/business activity.

Please note members of the public (households) collecting waste at home are exempt from requiring waste transfer notes.

  • To receive your TerraCycle® waste transfer note for Zero Waste Boxes sent via UPS, please fill in the form here.
  • Need help? Check out our guide on how to fill in TerraCycle® waste transfer note. 
  • SIC codes provide a description of the company's nature of business. If you’re unsure, please find it on the Companies House website.

✔️How often do I need to fill out a waste transfer note?  

You need to fill in one waste transfer note per Zero Waste Box™ type you send in, per year, with the relevant EWC codes listed. 

Each waste transfer note is valid for the whole calendar year that it is signed. Even if you fill one out at the end of the year, it is still only valid until midnight 31st December 2022. 

✔️How is the average box weight calculated? 

We have filled out this information based on an average of collection weights across all our Zero Waste Boxes. By doing this, we hope to make the process of filling out the waste transfer note as easy as possible. If your shipments weigh more or less than this estimate, please do not worry. 

✔️What happens if I don’t fill this out? 

If you do not provide a waste transfer note, yourself and the commercial premises you collect waste in could be subject to an audit by international standards organisations (ISO) such as the Environment Agency, and in some cases, you could be prosecuted if you are not able to provide evidence for the safe disposal of your waste. If audited, the organisation conducting this will ask for documentation, so please store a copy of your waste transfer note(s) for safekeeping.

We would really like to emphasise the importance of complying with the Waste Duty of Care legislation. For further assistance, take a look at our step-by-step guide 

✔️Where can I access a copy of my signed waste transfer note? 

Once submitted, a copy of your single site waste transfer note will be sent to the email address you used to receive the HelloSign form. You should keep this for your own records for 2 years.

In the event that you are subject to an audit, the organisation conducting this will ask for documentation, so please store a copy of your waste transfer note(s) for safekeeping. 


    We can provide you with an annual summary of your returns upon request at the end of the calendar year. To do so, please email us at  

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