Order:Select a Zero Waste Box and place your order.
Fill:Collect the accepted items to fill the recycling box.
Ship: Using the pre-paidUPS shipping label affixed to the back of your box, arrange for your waste to be collected for recycling. All shipments are carbon-neutral, meaning the carbon emissions released during transport will be offset.
Reorder: Order your next Zero Waste Box to continue to recycle everything.
One Zero Waste Box
One prepaid return label, affixed to your box
Free collection from anywhere
Processing and recycling of the materials
Customer support from our team of experts
Learn more about how the Zero Waste Box system works to recycle everything.
This service is only available in mainland Britain.
We don’t operate in Northern Ireland, British Overseas Territories, Crown Dependencies (Guernsey Island, Jersey Island, the Isle of Man), the Channel Islands, the Hebrides/Shetland/Orkney Islands and the Isles of Scilly.
Zero Waste Box Shipping Notes:
For the Zero Waste Box system to work effectively and safely, please follow these simple shipping guidelines on how and what you can ship back to TerraCycle:
Only send in items this system accepts. Sending in items that fall outside the selected category causes contamination and the need for added separation, which increases costs. This includes (but not limited to) liquid and food waste, cardboard, paper, laminated paper, compostable material such as PLA and PHA (except for the Biodegradable Plastics - Zero Waste Box™), borosilicate glass and electronic waste.
Do not send in household items that may be considered hazardous waste. These include items such as lithium-ion batteries, pressurised canisters, pesticides, oil-based paint or medical sharps, organics, broken glass, biomedical waste, soiled nappies, or expired medication. Do not send in anything sharp, flammable, reactive, corrosive, ignitable, radioactive, toxic, infectious, or pathogenic.
Do not ship dripping packages. Please make sure all excess product has been removed before putting it in your Zero Waste Box. If you choose to rinse your items, please note that the system must be completely dry prior to shipping.